Did you lot know your customers can now leave reviews of your business right from their mobile phone? That's not something that was always an option, but cheers to the Google Maps Awarding, it's easier than ever!Here I will take yous through – footstep-by-footstep – how to leave Google reviews on a smart phone , and and then offer some insights on where I call back this is all going as far as local search and social goes. Finally, don't miss the free download at the end – it's a little piece of literature that just may help yous increase your customer feedback and reviews via Google!

Logging In To Leave A Google Review On Mobile

The Google Maps App is bachelor on Android and Apple devices and works pretty much the same style on both. The cardinal is the user MUST be logged into their Google account via the app in order to leave a review.
Hither'south a quick tutorial on how to actually login to the app (because it'southward not readily credible on the screen)

First, locate the app on the screen –

Google mobile reviews

Once in the app, look for the three parallel lines (called the "hotdog icon") in the lower left and press them to open the admin portion of the app. Note: if you have sausage fingers similar I exercise, this is non an easy task.

Google Mobile login

Within the admin area, press the "settings" option to become to the login screen.
Important Side note: This is too where y'all can program your "work" and "home" addresses. These are skillful for full general utilize of the app, but it is my belief that these send very strong signals as to where you every bit a user are more than "influential" and why. (my next weblog post will talk nearly this – stay tuned!)

Google Mobile reviews login

You log in at the peak. My communication is to utilise the same Google ID that you use for Google Plus. In the screenshot below I am already logged in. You tin also toggle between multiple Google accounts hither if y'all and then cull.

google mobile login

At present that yous are logged in, its time to take yourself downwards to a local business where you can really get out an authoritative review. I'm going to search for "Starbucks Naperville" in this example. I happened to exist at our office in downtown Naperville when I went through this exercise. Being as this is indeed Naperville, there are like 79 Starbucks locations inside a 5 mile radius… I chose one that affords me a nice piddling walk to get some fresh air. (the blue dot is my current location, and the ruddy teardrop is my Starbucks destination – and that lilliputian tiny red dot simply by the blue dot – that is where I geo-coded my "piece of work" into the app)

google maps app search google maps location

Google Local Predictions – The Power of Cards

At present I'm going to take minute hither and make a few predictions (nigh of you just await at the pictures in these posts anyhow, but for those who really read…). You lot've seen the large, improved Google local listing cards that are showing up in search results when people search your make, but what you see now is just the very showtime. Those cards are becoming hubs that collect all the interactions that users have with your business. (read that sentence again and allow it broil in a bit) Reviews displaying on these cards is only one small feature – only it'southward an important one.

In my stance, Google much prefers reviews generated via mobile over those from desktops. Reason being is that a mobile device tells Google that you truly are (or have recently been to) the concern you are reviewing – making the review more trustworthy. In addition, with the contempo advent of the Google Urban center Experts program, it signals to me that TRUSTED user generated reviews will very soon be used for a lot more but pretty orangish stars in search results:: they volition be shared experiences. These reviews will be used as ranking factors, and may already be in some cases. (Beak Slawski elaborates in a blog postal service most reviews and driving directions equally ranking factors)

Back to the tutorial – here I am at the Starbucks.
Hither's what the list looks like on my phone.

google mobile review

To observe the reviews, just scroll downwardly and as long as you are logged in, you lot will see the option to go out a review. Printing a star and up volition popular your keyboard to brainstorm typing. When completed, yous review will announced non only in mobile, but on that concern' Google Plus Local listing. Many times, if their listing is not fully upgraded, it will withal announced on their old places folio.

8 google mobile review google reviews

google local reviews
Couple things to notice:
i) Run across the "add a photo" option? That is something that I have been heavily experimenting with. I am learning a lot about what those photos can actually do and will exist posting about it later on this week!

two) When you lot leave a review, delight leave a helpful ane. It's important because Google actually ranks the reviews based on two factors:
(a) Elevation reviewers – typically based on those who actually live in the area and are "known" to be authorities in that expanse.
(b) Number of words written. Content is rex, even in reviews my friends! I try to leave some sort of special tip if I tin can – I desire my reviews to be unique and insightful. I don't always succeed at this every bit sometimes I am in a hurry – but it'due south all-time to practice what you tin can to be engaging and helpful.

3) There is also an option to "edit your review." This is of import for business organization owners. If someone leaves you a negative review, and you lot are able to work with them to resolve the issue, you could ask them to update the review to reverberate the superior service yous provided.

Bang-up Insights Almost Google Reviews

In the post-obit screenshot, you can see that I am listed in NW Indiana equally a top reviewer. And rightfully so – I alive here and am heavily entrenched in our online community. There are many signals around the internet that tell Google I am an authority in NW Indiana, not the to the lowest degree of which is where I listed my "domicile" within my Google Maps app. There are many more authorisation signals and I volition talk about those in my side by side post.

Allyn Hane, top review NW INdiana

Just for fun, I left a positive only brusk review at a restaurant in Westward Virginia recently. I accept never gear up pes in that state until last week. You volition encounter that my review, although freshest, is non beingness displayed as such. Google is already parsing which reviews are near administrative.

Allyn Hane not a helpful reviewer

I hope this very long tutorial has helped you and that y'all can brainstorm using Google Maps on mobile to gain customer feedback and reviews. Below is a free download for you. It's a simple foldable table top tent that encourages folks entering or leaving your identify of business to leave a review via Google Maps on mobile. I am willing to bet that a skilful bulk of y'all constitute this commodity because y'all were wondering if it was possible to get out a Google review on a mobile telephone – and now that you lot know, information technology's fourth dimension to educate your customers! Simply click beneath to download and so print – good to go!

LaunchDigitalMarketing Reviews Tent

Run into Allyn Hane

Allyn Hane is a blogger first, and a blogger always. In 1993, serving as a photojournalist in the Us Air Force, he became editor of a weekly base newspaper ::: at that place he learned the ability of social interaction and its direct correlation to interesting and useful content... pre-internet.